\documentclass[11pt,letterpaper]{article}

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% Packages %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
\usepackage[utf8]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{float}
\usepackage{extsizes}
\usepackage{enumitem} % Control spacing in lists
\setlist[itemize]{itemsep=-3pt, topsep=5pt}
\usepackage[hidelinks]{hyperref}


%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% Fonts %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% Choose either kpfonts or fourier
% \usepackage[nott]{kpfonts}
\usepackage{fourier}


%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% Page Layout %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
% \usepackage{showframe}
% \renewcommand*\ShowFrameColor{\color{red}}
\raggedbottom
\raggedright
\setlength{\parindent}{0pt}
\usepackage{geometry}
\geometry{
	margin=20mm,
}
%\addtolength{\topmargin}{10mm} % Adjust and bottom margin
%\addtolength{\textheight}{-20mm} % Adjust the bottom margin


%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% My Macros %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% For consistency
%% Employer Information 
\newcommand{\kemp}[4]{
  \vspace{0.3\baselineskip}
  {\large \textbf{\underline{{#1}}}}

  \vspace{0.3\baselineskip}
  {#2} \hfill{} {#3} • {#4}
  \medskip
}
%%% Keys:
% #1: Name of Employer
% #2: Job Title
% #3: Location
% #4: Dates of Employment

%% Section Divider
\newcommand{\ksec}[1]{
	\vspace{0.5\baselineskip}
	\begin{Large}
	\begin{center}
	\textbf{{#1}}
	\end{center}
	\end{Large}
	\vspace{-\baselineskip}
	\noindent\rule{\textwidth}{1pt}
}
%% Make hrefs easier (must load package hyperref}
\newcommand\kref[2]{\href{#1}{{\texttt{#2}}}}


%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% Get it started… %%%%%%%%%%%%%%%%%%%%%%%%%%

\begin{document}

%% Contact Info %%%%%%%%%%%%%%%%%%%%%%

{\Large \textbf{Kenneth John Odle}}\hfill{} {\large Technical Writer/Documentation Specialist}
\medskip

Portage, MI 49024\hfill kenneth.odle@tutanota.com

\hfill{}248.716.8264

%% Experience %%%%%%%%%%%%%%%%%%%%%%%%

\ksec{Experience}

%% Eurofins %%%%%%%%%%%%%%%%%%%%%%%%%%

\kemp{Eurofins Lancaster Laboratories}{Scientist II Data Reviewer}{Portage, Michigan}{November 2021 – Present}

\textit{Duties include reviewing pharmaceutical data (including chromatography, titrations, metrology, and other test types), reviewing experiment logs for completeness and adherence to client specifications and regulatory requirements, authorizing certificates of analysis and other reports, participating in internal investigations and audits, and identifying continual improvements and lean opportunities.}

\begin{itemize}
\item  Substantially rewrote the technical training documents for basic data review to bring them in line with current software and review practices.
\item  Flattened learning curve for new hires to master chromatography review by writing new training documents for review of chromatographic data and significantly updating existing documentation.
\item 	Selected as the “go-to reviewer” for new data reviewers to shadow, and to provide ongoing guidance and mentoring.
\item 	Created a number of new Excel forms utilizing VBA to track tasks and measurables, resulting in increased efficiency in reviewing mass spec and study-based experiments.
\item 	Quickly established a reputation as an excellent communicator on a remote team.
\item 	Selected as the MediaWiki SME to help build the data review team knowledge base.
\item 	Appointed to provide scheduling of review assignments to team when leadership is absent.
\item 	Quickly mastered multiple software packages including Empower, Tiamo, Citrix, and Oracle HR.
\item 	The only Data Reviewer ever to receive a “greatly exceeds” on a performance review.
\end{itemize}


\kemp{Conformance Fasteners}{Operations Specialist}{Portage, Michigan}{July 2016 – October 2021}

\textit{Duties included writing processes, work instructions, and audits; auditing new part submission packets to verify compliance to ISO 9001:2015 and AIAG PPAP standards; writing annual management review; performing internal audits and updating monthly quality metrics; training new employees and re-training and re-certifying all employees annually; auditing outgoing customer orders and approving them for shipment; and performing general IT support.}

\begin{itemize}
\item 	Redesigned and rewrote process turtles to include a flow chart for greater clarity, resulting in improved training, greater customer satisfaction, and fewer non-conformities.
\item 	Wrote and implemented a style guide for technical documentation, and rewrote work instructions accordingly, increasing clarity and consistency, leading to better training and reducing the number of non-conformities.
\item 	Implemented an online kanboard system to organize and document ongoing short term and long term projects, providing increased transparency and accountability.
\item 	Customized existing bug-tracking software to track 8Ds, eliminating the need for paper or electronic documents, centralizing the data captured, increasing transparency and accountability, and more efficiently documenting lessons learned and organizational knowledge.
\item 	Implemented an online training system using Moodle, resulting in increased training rates, more efficient on-boarding, and improved data capture and retention, eliminating a perennial nonconformity during annual ISO audits.
\item 	Designed and implemented a highly structured three-week on-boarding and training system to increase retention of temp-to-hire employees, resulting in decreased turnover.
\item 	Implemented, organized, and chaired weekly planning, production, and quality meetings to improve internal communication and collaboration, increase transparency, and reduce miscommunication.
\item 	Redesigned website to increase web presence, which resulted in the acquisition of several new customers.
\item 	Mastered multiple software packages, including QuickBooks, MISys, and Filemaker.
\end{itemize}

\kemp{d12 Web Design and Development (Owner)}{Web Designer}{Vicksburg, Michigan}{2009 – 2016}

\textit{Designed and hosted websites using WordPress for local small businesses.}

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% Competencies %%%%%%%%%%%%%%%%%%%%%%

\ksec{Compentencies}
\begin{itemize}
\item 	Technical writing
\item 	Documentation management
\item 	Translation of technical information for non-technical users
\item 	Windows, Macintosh OSX, and Linux operating systems
\item 	Microsoft Office, including Excel, Excel VBA, PowerPoint, Word, Outlook, and Teams
\item 	FOSS software such as WordPress, Moodle, MediaWiki, DokuWiki, Redmine, and MantisBT
\item 	HTML, CSS, PHP, JavaScript, Linux CLI, LaTeX, and Git
\item 	Video, photo, and audio editing
\end{itemize}


%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%% Education %%%%%%%%%%%%%%%%%%%%%%%%%

\ksec{Education}
\begin{itemize}
\item Western Michigan University — Kalamazoo, Michigan
\item English Major, Secondary Education Program
\item Bachelor of Science, Biology major, Group Science, Secondary Education Program
\end{itemize}

\ksec{Additional Information}

Please visit my online resume at \kref{https://kjodle.net/resume/}{https://kjodle.net/resume/}

\end{document}