\kemp{Eurofins Lancaster Laboratories}{Scientist II Data Reviewer}{Portage, Michigan}{November 2021 – Present}
\textit{Duties include reviewing pharmaceutical data (including chromatography, titrations, metrology, and other test types), reviewing experiment logs for completeness and adherence to client specifications and regulatory requirements, authorizing certificates of analysis and other reports, participating in internal investigations and audits, and identifying continual improvements and lean opportunities.}
\item Substantially rewrote the technical training documents for basic data review to bring them in line with current software and review practices.
\item flattened learning curve for new hires to master chromatographic review by writing new training documents for review of chromatographic data and significantly updated existing documentation.
\item Selected as the “go-to reviewer” for new data reviewers to shadow, and to provide ongoing guidance and mentoring.
\item Created a number of new Excel forms utilizing VBA to track tasks and measurables, resulting in increased efficiency in reviewing mass spec and study-based experiments.
\item Quickly established a reputation as an excellent communicator on a remote team.
\item Selected as the MediaWiki SME to help build the data review team knowledge base.
\item Appointed to provide scheduling of review assignments to team when leadership is absent.
\item Quickly mastered multiple software packages including Empower, Tiamo, Citrix, and Oracle HR.
\item The only Data Reviewer ever to receive a “greatly exceeds” on a performance review.
\kemp{Conformance Fasteners}{Operations Specialist}{Portage, Michigan}{July 2016 – October 2021}
\textit{Duties included writing processes, work instructions, and audits; auditing new part submission packets to verify compliance to ISO 9001:2015 and AIAG PPAP standards; writing annual management review; performing internal audits and updating monthly quality metrics; training new employees and re-training and re-certifying all employees annually; auditing outgoing customer orders and approving them for shipment; and performing general IT support.}
\item Redesigned and rewrote process turtles to include a flow chart for greater clarity, resulting in improved training, greater customer satisfaction, and fewer non-conformities.
\item Wrote and implemented a style guide for technical documentation, and rewrote work instructions accordingly, increasing clarity and consistency, leading to better training and reducing the number of non-conformities.
\item Implemented an online kanboard system to organize and document ongoing short term and long term projects, providing increased transparency and accountability.
\item Customized existing bug-tracking software to track 8Ds, eliminating the need for paper or electronic documents, centralizing the data captured, increasing transparency and accountability, and more efficiently documenting lessons learned and organizational knowledge.
\item Implemented an online training system using Moodle, resulting in increased training rates, more efficient on-boarding, and improved data capture and retention, eliminating a perennial nonconformity during annual ISO audits.
\item Designed and implemented a highly structured three-week on-boarding and training system to increase retention of temp-to-hire employees, resulting in decreased turnover.
\item Implemented, organized, and chaired weekly planning, production, and quality meetings to improve internal communication and collaboration, increase transparency, and reduce miscommunication.
\item Redesigned website to increase web presence, which resulted in the acquisition of several new customers.
\item Mastered multiple software packages, including QuickBooks, MISys, and Filemaker.
